Return FAQs
How long do I have to return?
You can request a return within 14 days of delivery, provided the item is unused and in its original packaging.
How do I request a return?
Contact jj deals uk with your order number and reason for return. We’ll provide the next steps.
Who pays return postage?
Return postage is usually the customer’s responsibility unless the item arrived faulty, damaged, or incorrect.
When will I receive my refund?
Refunds are issued after inspection, using your original payment method. Please allow several business days.
Are any items non-returnable?
Some items may be non-returnable for hygiene or safety reasons. Please check the product listing before ordering.